Q&A: Why Is My Scale Reading Unstable?

Q1: The reading jumps when the air conditioner or a fan is on. Is that possible?
A: Yes. Moving air applies slight pressure to the scale platform. High-precision scales can detect even gentle drafts.
✅ Fix: Turn off nearby fans/AC during use, or place the scale inside a draft shield (a simple cardboard box works for basic models).

Q2: My scale sits on a sturdy table, yet the number won’t stop drifting.
A: Invisible vibrations may be the culprit — from footsteps, closing doors, refrigerators, or pumps. Also, an uneven floor or worn rubber feet can cause micro‑rocking.
✅ Fix: Move the scale to a concrete floor or a heavy, vibration‑isolating bench. Adjust the four feet until the built‑in bubble level is perfectly centered.

Q3: Do I really need to check if the scale is level?
A: Absolutely. Even a 0.5° tilt can shift the internal sensor’s zero point and cause readings to creep.
✅ Fix: Look for the bubble level on the scale body. Turn the adjustable feet until the bubble sits inside the ring. Re‑check every few months.

Q4: Can static electricity really mess up the reading? I don’t feel any shock.
A: Yes. Dry air, synthetic rugs, plastic containers, or even your clothing can build up static charges. When discharged into the scale, it causes instant spikes or slow drift.
✅ Fix: Place the scale on an anti‑static mat, spray the area lightly with anti‑static mist, or touch a grounded metal object before handling the scale.

Q5: I keep my phone next to the scale. Is that a problem?
A: It can be. Electromagnetic interference (EMI) from mobile phones, Wi‑Fi routers, two‑way radios, or wireless chargers can induce false signals in the sensitive electronics.
✅ Fix: Keep all wireless devices at least 1 metre (3 feet) away from the scale while weighing.

Q6: The scale worked fine yesterday. Today it’s drifting even when empty.
A: Temperature shock is a common cause. If the scale was moved from a cold to a warm room (or vice versa), internal components expand/contract and need time to settle.
✅ Fix: Turn the scale on and let it warm up for 20–30 minutes at room temperature before use. Do not place it near heaters, windows, or direct sunlight.

Important Notice

Due to material differences, the digital display on the white scale is less clear than the black version. We recommend choosing black if display visibility is a priority.

Thank you for your understanding.

How to Choose Between Basic 2 & Basic 3 Coffee Scales

Pick Basic 2 if you:

• Are a beginner home barista or casual coffee drinker

• Only brew pour-over coffee (no espresso brewing required)

• Have budget constraints and want a cost-effective core option

• Only need essential features: pour-over mode + flow rate display (no espresso mode or coffee-to-water ratio function)

• Don’t require ultra-precise measurements (0.5g minimum weighing meets basic needs)

Pick Basic 3 if you:

• Are a serious coffee enthusiast or home barista focused on workflow optimization

• Brew both pour-over and espresso (needs a dedicated espresso mode)

• Value precision for specialty coffee (0.2g minimum weighing, a big upgrade from Basic 2’s 0.5g)

• Want advanced tools: coffee-to-water ratio function for consistent, easy brewing

• Need enhanced anti-interference (reliable in kitchens with multiple electronic devices)

• Prefer longer battery life (280 full-charge uses vs. Basic 2’s 240, ~16% more usage between charges)

Final Takeaway